Strategic Solutions

COVID-19 Response and Recovery

Our solutions are designed to help our customers make better business decisions, improve citizen engagement, reduce costs, and improve efficiency by using Big Data and Analytics to effectively manage, access and understand information. We’ve realized value for state and local agencies in the following areas: COVID-19, Opioids, and Workforce initiatives.

A repeatable framework being used to combat COVID-19

The ability to share and analyze data is crucial in any emergency response process. When COVID-19 struck, Virginia was uniquely prepared to undertake a data-driven response and better protect its citizens during the pandemic because it already had a data sharing platform in place – the Framework for Addiction Analysis and Community Transformation (FAACT)

Virginia has effectively expanded its data-sharing platform to gain statewide visibility on virus and resource availability. FAACT originally launched in 2019 to help Virginia communities confront the opioid epidemic; and now, Virginia is using this repeatable framework to combat COVID-19. 

The expansion of FAACT, the corresponding Commonwealth Data Trust, and its data sharing and analytics capabilities, unites information from sources across the Commonwealth to provide decision makers with the insight needed to address COVID-19. 

Virginia’s leaders can make critical response decisions based on real-time data within FAACT. As a result, the Commonwealth is able to quickly identify:

  • Hospitals that are in need of supplies and pharmaceuticals
  • Hospitals and regions that have surge capacity (i.e. available hospital beds and ventilators or the ability to quickly stand up an overflow hospital)
  • Locations with the largest occurrences of COVID-19 cases

“By sharing data from disparate systems, FAACT has assisted criminal justice entities, health and human resources, and social services agencies in making proactive decisions to address the substance use and abuse crisis. I am grateful that the FAACT team was able to apply this framework to address the health needs that have quickly arisen due to COVID-19.”

Virginia Secretary of Public Safety and
Homeland Security
Brian J. Moran