Successes Overview

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Category:Federal Government
Challenge:CMS needed to improve access to and analysis of beneficiary interactions for its 200+ users
Solution:Call Center Analytics
US House of Reresentatives Success Story
Category:Federal Government
Challenge:Needed insight into daily financial performance
Solution:Financial Analysis
Mortgage-Focused GSE
Category:Federal Government (Government Sponsored Enterprise)
Challenge:Improve data quality issues to help the risk group effectively manage risk; Train users on system
Solution:Financial Analysis
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Category:Federal Government
Challenge:The Army needed an additional layer of analysis on its critical ammunition system in order to improve program performance and better understand operations.
Solution:Performance Management
IRS
Category:Federal Government
Challenge:
Solution:
Category:Federal Government
Challenge:
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DAU
Category:Federal Government
Challenge:
Solution:
postoffice
Category:Federal Government
Challenge:Boost performance and efficiency of Business Mail
Solution:Organize Business Mail performance data; reports show “on time” and “at risk” scores for facilities