In a speech at the Chamber of Commerce today, City of Boston Mayor Marty Walsh announced the initial launch of Permit Finder, an online application co-designed by Reston-based Qlarion and the City of Boston that enables individuals and business owners to track their permit application through every phase of approval process.
Qlarion team member Robert Reynolds pitched the idea to the City of Boston during their HubHacks series earlier this year, winning the “Best Design and Interface” award at the hackathon. After the event, Boston’s IT leaders asked Qlarion to design and develop the product as part of their effort to make city operations more transparent and efficient.
Speaking to BostonInno, Department of Innovation and Technology’s Matt Maryl explained that the lack of visibility into the permitting process was frustrating Boston residents, business owners, and entrepreneurs. Permit Finder streamlines over 100 milestones into a single, easy-to-use interface. The application—which can be accessed online or on a mobile device—displays near real-time information, shows userswhere their permit is in the approval process, provides an estimated completion timeline, and shares the contact information for the city employee responsible for processing.
Permit Finder is an extension of Qlarion’s Permit and License Analytics Solution, a component of Qlarion Community Center™. Designed to drive efficiency, accountability, and transparency in local government operations, Qlarion Community Center is a pre-packaged unified analytics solution that integrates information from disparate departments into centralized, customizable dashboards, reports, and data discovery tools.
Adam Roy, VP of Operations at Qlarion, is excited about the launch of the application: “Permit Finder closes the loop between city operations and the public. Residents and business owners applying for permits will no longer have to navigate a complicated system or track down the right person—they simply look up their permit number online to see where it is in the process and what they can expect to happen next. It’s a much better experience for the end-user and frees up city resources.”